Terms and conditions

1. Who we are

Meetern SRL, a company incorporated under Belgian law (BCE BE0735.747.671), with registered office at Avenue de Tervueren 259, 1150 Woluwe‑Saint‑Pierre, Belgium, operates the platform meetern.com and app.meetern.com (the “Service”).

Support: support@meetern.com or via the in‑app Help Center
Privacy: privacy@meetern.com

2. Purpose of these Terms

These Terms of Use (the “Terms”) govern access to and use of the Service. By creating an account or using the Service, you accept these Terms in full.

3. What the Service does

Meetern is a SaaS platform that connects (i) companies and their professionals, (ii) students, and (iii) academic institutions. Key features include:

• creation of profiles (professionals and students) and company/institution pages;
• browsing profiles/pages according to your access rights;
• instant messaging;
• application management for students and tracking tools for companies/institutions;
• analytics/insights;
• search filters (no algorithmic matching; exposure depends on filters and plan options);
• who‑viewed‑my‑profile visibility (according to your plan);
• uploading and sharing documents (e.g., CVs, offers).

Access requires account creation (closed environment). Any scraping/harvesting, automated extraction, or bulk import/export of data is prohibited. The Service is provided as standard SaaS in line with common market practices.

4. Accounts and user categories

• Students: free access to the features made available to them.
• Companies: freemium and paid plans (see section 7).
• Academic institutions: access under a licence.

4.1. Sign‑up and account management

• Students: open sign‑up.
• Professionals/Companies: the sign‑up user represents that they are authorised to bind the company; a VAT number is required.
• Institutions: creation/validation carried out by Meetern.

You must provide accurate information, keep your credentials confidential, and promptly report any unauthorised access. Actions taken via your credentials are presumed to be yours.

5. Eligibility & minors

The Service is for users aged 15 or older. Users under 15 are not allowed to create an account. Users aged 15–18 use the Service under the responsibility of their legal representatives. Meetern may carry out reasonable age checks.

6. Acceptable Use Policy (AUP)

The following is prohibited, without limitation:

• identity theft, fake profiles, or misleading information;
• content that is unlawful, discriminatory, violent, defamatory, sexual, or infringing third‑party rights;
• spam or abusive outreach, harvesting or selling other users’ data;
• unauthorised access, scraping, reverse engineering, database extraction;
• using the Service to provide competing services or paid placement services for unauthorised third parties.

Meetern operates a reporting mechanism and may moderate, suspend, or terminate any account in case of breach, after appropriate notice. An internal complaint process is available (see section 15).

7. Plans, billing & payment (Companies/Institutions)

• Company plans: Try (free), Season, Growth, Recruiter, and Enterprise (bespoke). Features, quotas (e.g., contacts/applications, visibility, analytics), and prices are those in force at the time of subscription.
• Renewal: the Growth plan auto‑renews at term unless cancelled in accordance with the contractual conditions (notice as indicated on the order form / in the interface). The Season plan is not subject to automatic renewal.
• Payment: via Stripe. In case of failed or late payment not remedied after notice, the subscription may be suspended and then terminated. Electronic invoices are issued. Prices are exclusive of VAT; Belgian VAT applies where relevant.
• Refunds: unless mandatory law provides otherwise, started billing periods are non‑refundable.

8. Functional usage limits

• Students: up to 15 applications per week.
• Professionals: quotas vary according to plan.

The Service does not guarantee outcomes. Exposure of content in searches depends on filters and plan options.

9. Content and intellectual property

9.1. Service IP

The platform, software, databases, interfaces, brands and logos remain the property of Meetern and/or its licensors. No assignment of rights is granted.

9.2. User content

You retain ownership of the content you post (texts, images, logos, offers, profiles, messages). You grant Meetern a worldwide, non‑exclusive, royalty‑free, transferable and sub‑licensable licence to host, reproduce, adapt, display and distribute such content solely to provide, secure, operate, improve and promote the Service (reasonable institutional/promotional uses, without misleading or disparaging use of your brand). For companies, you authorise Meetern to display your name and logo to identify you as a user of the Service (you may opt out on request).

This licence ends when the content or the account is deleted, within a reasonable technical timeframe, without prejudice to legal retention duties, backups, and aggregated/anonymised uses.

You warrant you hold the necessary rights and will indemnify Meetern against third‑party claims relating to your content.

10. Connections & messaging

Cold outreach is permitted subject to anti‑spam rules and GDPR. Meetern may set caps (contacts, messages, offers) to preserve quality. Posting multiple listings for the same opportunity or listings that charge candidates is not allowed.

11. Personal data (GDPR)

Meetern acts as data controller for platform operation, accounts and native interactions. Institutions and Companies act as data controllers for their own processing (e.g., managing applications received through the Service). Each party complies with its obligations (transparency, lawful basis, security, data subject rights). Processors engaged by Meetern (hosting, payments, emailing, analytics) are contractually bound. Details are set out in the Privacy Policy and Cookies Policy.

11.1 Data processed (illustrative)

Students: identification & contact (name, email, phone), education (institution, programme, options, year), experience(internships, jobs), skills & languages, preferences (mission type, location, availability, expectations), documents(CV/cover/portfolio), settings (interface language), profile media (photo/cover), activity logs (applications, messages). Special‑category data are not required; gender and date of birth are handled with care (minor protection), with no advertising profiling.

Professionals/Companies: company identity (legal name, VAT), contact details (website, email, phone), profile (sector, size, year founded), representatives (name, role, professional contact), branding (logo/cover, baseline, values), listings(internships/jobs, criteria), activity logs (searches, messages, views), settings.

Academic institutions: institution profile (type, student numbers, year founded), contact & channels (website, LinkedIn, videos), location, branding (logo/cover), programmes & internship modalities (periods, frequency in company, required documents), representatives (name/role/pro contact), activity logs.

11.2 Purposes & legal bases

• Contract: account creation/management, connections, messaging, applications, billing.
• Legitimate interests: security, abuse prevention, Service improvement, aggregated/anonymised statistics, B2Bprospecting to relevant professional contacts (opt‑out).
• Consent (where applicable): non‑essential marketing communications, non‑necessary cookies.

11.3 Storage & retention

• Accounts: for the duration of the contractual relationship; deletion/anonymisation within a reasonable period (e.g., 24 months) after last activity or closure.
• Applications & messages: for the relationship duration then limited archiving (e.g., 24 months) for evidence.
• Billing data: 10 years (Belgian accounting rules).
  Detailed periods and data export options are specified in the Privacy Policy.

11.4 Rights & contact

Data subject rights: access, rectification, erasure, restriction, objection, portability. Contact: privacy@meetern.com. We respond within the statutory timeframe.

Minors: no sign‑up <15; no advertising profiling; appropriate measures to ensure high privacy and security.

Note on exports: The Service does not provide bulk export features for third‑party data. You may request a copy of your own personal data pursuant to GDPR (right of access/portability).

12. Security

We implement reasonable technical and organisational measures (access controls, encryption in transit, backups). You are responsible for your environment’s security (devices, passwords).

13. Availability & maintenance

The Service is provided on a best‑efforts basis (24/7), with possible interruptions for maintenance, updates or force majeure. We will use reasonable efforts to limit any impact.

14. Liability & warranties

The Service is provided “as is”. Meetern is under no obligation of result regarding matches or outcomes. Excluded: all indirect damages (lost opportunity, lost data, loss of profit) and damages arising from (i) misuse, (ii) outages or third‑party services, (iii) user content/actions.

Cap: for paid accounts, Meetern’s aggregate liability in any 12‑month period is limited to the net amounts actually paid for the relevant Service during the preceding 12 months. For free accounts, liability is capped at €1.

15. Moderation, reporting & complaints

• Report content/accounts via the in‑app Help Center or by email to support@meetern.com (include URL, reasons, screenshots).
• Measures: content removal, limitations, suspension or account closure, with reasons communicated.
• Complaint: you may challenge a moderation decision via the Help Center or by emailing support@meetern.com; the decision will be reviewed.

16. Term, suspension & termination

These Terms apply while you use the Service. Meetern may suspend access immediately where security risk, fraud, or manifest breach exists.

You may delete your account at any time via settings (or by email). Inactive accounts may be closed after a reasonable period, after notice. Upon closure, your data are deleted or anonymised subject to legal duties and backups. Portability: upon request and where technically feasible, Meetern may provide a copy of your personal data in a commonly used format.

17. Changes to these Terms

For material changes, Meetern will notify you at least 15 days before they take effect. If you disagree, you may close your account. Continued use after the effective date constitutes acceptance of the updated Terms.

18. Governing law, jurisdiction & languages

These Terms are governed by Belgian law. Courts of Brussels have exclusive jurisdiction. These Terms may be offered in FR/NL/EN; in case of discrepancy, the French version prevails.

19. Miscellaneous

Evidence: technical logs and records evidence operations.
Severability: the invalidity of a clause does not affect the others.
No waiver: failure to exercise a right does not constitute waiver.

20. Contact

Support: support@meetern.com or via the in‑app Help Center
Privacy: privacy@meetern.com